Diamond

Your first visit

Information for new patients.

Choose your office, tell us what you need, and arrive knowing our team is ready to listen and explain every next step.Contact a Caring Dental office →

A practical first step

Choose the appropriate appointment type.

You do not need to diagnose a problem or know the name of a procedure before contacting a dental office.

Start by describing what you are experiencing, what you want to accomplish, and whether timing is a concern. The office can help you identify an appropriate appointment type and confirm what information to prepare.

Choose a starting point

What brings
you in?

Use these common situations to find relevant information. Call the office directly when symptoms are urgent or you are unsure where to begin.

Routine care

Exam, cleaning, or continuing care

Tell the team when your last dental visit occurred and whether you have recent records or X-rays. The office can explain how it schedules preventive visits.

Explore preventive care

Something feels wrong

Pain, sensitivity, swelling, or damage

Call rather than choosing a procedure yourself. Describe what you notice, when it began, and whether it is getting worse so the office can advise on the next available step.

Contact an office

Children’s visits

A first visit or ongoing pediatric care

Share your child’s age, previous dental experience, and any specific concern. Both locations list pediatric dentistry among their available services.

Learn about children’s care

Treatment consultation

Cosmetic, implant, alignment, or restorative goals

Explain what you hope to change and whether another dentist has already discussed treatment. The team can help match your goal to the right evaluation.

Browse all services

Your first appointment

What happens after you request an appointment.

The details depend on your health and reason for visiting, but this sequence can help you prepare useful questions.

  1. 01

    Request the right visit

    Choose Miami or Pompano Beach, then call or use that office’s appointment request. Mention the reason for your visit and any timing concern.

  2. 02

    Gather useful information

    Ask the office what applies to your appointment. A photo ID, insurance details, medication list, and available dental records are often useful.

  3. 03

    Tell the team what matters

    Discuss symptoms, goals, health changes, sensitivity, anxiety, or previous experiences that may affect how the visit is planned.

  4. 04

    Understand the next step

    After an evaluation, ask what was found, what should be addressed first, which alternatives are reasonable, and what follow-up information is available.

Two South Florida offices

Compare the details
that matter to you.

Review location, languages, hours, and available services, then contact the office to confirm the right appointment.

Before you arrive

First-visit
questions.

Should I transfer records or X-rays?

Recent records may help your new dental team understand previous findings and treatment. Ask your chosen office whether they are needed and how the office accepts them.

How can I check insurance or payment information?

Call the office with your plan details and the visit or treatment being considered. Coverage and patient costs vary, so ask what information or estimate the office may be able to provide.

What if dental visits make me anxious?

Mention anxiety when scheduling and share what has been difficult in the past. The team can explain what to expect and discuss which comfort considerations may be appropriate for the planned visit.

What should I do if I am in pain?

Call the nearest office and describe when the pain began, its severity, and whether you have swelling, fever, bleeding, or trauma. Dental appointment availability varies. Seek emergency medical care for life-threatening symptoms or difficulty breathing or swallowing.

Appointment requests

Choose an office to request an appointment.

Request a Miami appointment →Request a Pompano Beach appointment →Call or email our teams →
*Individual results are not guaranteed and may vary from person to person. Images may contain models.